Corporate Case Study: Dell Computers

Dell recruits people with abilities in corporate organization and finance. But they also want self-starters who can work as team members to solve problems. They want people who are comfortable in diverse cultural settings with a command of at least two world languages. They want employees who exhibit unquestionable integrity and get results.

Dell is looking for employees with a combination of high-level analytical and communication skills, expecting them to:

1. Set Business Direction
   1. Business Judgment
   2. Customer Focus
   3. Financial Expertise
   4. Strategic Ability
2. Align and Motivate Others
   1. Build Effective Teams
   2. Develop Direct Reports
   3. Hire and Staff
   4. Motivate Others
3. Deliver Results
   1. Command of Skills
   2. Deal with Ambiguity
   3. Drive for Results
   4. Intellectual Energy
   5. Integrity and Trust

Adapted from Learning for the 21st Century: www.21stcenturyskills.org