Changing the narrative through empathy

Changing the narrative through empathy

Empathy can change an older cancer patient’s perspective on death and dying. In fact, it can change the narrative of a patient’s life, leaving a legacy of purpose and meaning. A couple of days ago I met with geriatric clinicians

Photograph tells secret

Photograph tells secret

A photograph is a secret about a secret.  The more it tells you the less you know.                            — Diane Arbus Sometimes a pain is so deep that

Unpacking Design Thinking:  Empathy

Unpacking Design Thinking: Empathy

When is the last time your principal, executive director or boss asked you to redesign a curriculum, program or product launch by empathizing with students, grant recipients or consumers? Probably not recently. But in a world saturated with the memes

Unpacking Design Thinking: Test

Unpacking Design Thinking: Test

If you made it to the test space, you really do have a good grasp of design thinking. Testing is the culmination of empathize–define–ideate–prototype spaces of design thinking.  Problems have been framed and potential solutions prototyped but teams have not

Design Thinking for Social Good

Design Thinking for Social Good

Knowledge Without Borders™ used design thinking for social good to implement a user-centered solution for a school in a poor district of Lima, Peru.   For several years I represented Knowledge Without Borders™ in a philanthropic project at the Madre Admirable

Two Eggs a Week

Two Eggs a Week

[also available in Spanish] Madre Admirable, a school in the El Agustino barrio of Lima, Peru, serves 1500 students, aged 5-18. The children, who live in pockets of poverty throughout the northern barrios of the city, find refuge in this oasis of learning.

Leaving a Legacy

People are like stained glass windows. They sparkle and shine when the sun is out, but when the darkness sets in; their true beauty is revealed only if there is a light from within. – Elizabeth Kubler Ross Experts in the aging field use the